Shipping policy

1. PROCESSING TIME

All orders are processed within 1–3 business days after your order is placed.

* Orders are not processed, shipped, or delivered on weekends or public holidays.
* During high order volumes, processing may take slightly longer.
* If there is a significant delay in processing your order, we will notify you via email.

2. SHIPPING TIME

Estimated delivery times after dispatch:

* Australia & New Zealand: 6–12 business days
* United States & Canada: 7–15 business days
* UK & Europe: 7–15 business days
* Rest of World: 10–20 business days

Please note: these are estimated timeframes and may vary depending on location, customs delays, and courier issues.

3. SHIPPPING COSTS

Shipping costs are calculated at checkout based on your location and order size.

We may occasionally offer free shipping promotions, which will be clearly displayed on the website when active.

4. ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this to track your package until it arrives.

5. INTERNATIONAL SHIPPING

We ship worldwide.

International customers may be responsible for:

* Customs duties
* Import taxes
* Local handling fees

These charges are determined by your country and are not included in the product price or shipping cost.

6. DELAYED & LOST ORDERS

If your order is delayed beyond the estimated delivery time, please contact us at support@peakformrise.com.

We will work with the courier to investigate and resolve the issue.

Peakform is not responsible for delays caused by:

* Customs clearance
* Courier disruptions
* Weather conditions
* Incorrect shipping information provided by the customer

7. INCORRECT ADDRESS

Please ensure your shipping details are correct at checkout.

Peakform is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, reshipping fees may apply.

8. CONTACT US: support@peakformrise.com.